Toyota Responds to Reliability Questions

Toyota Camry

Consumer Reports recently released their 2007 Car Reliability Survey and Toyota did not have the same results that it had in the past. Toyota is known widely for its reliability, and like anyone who sets a benchmark, they are open to severe criticism whenever they start to slide even a little bit. Toyota released a statement today essentially saying, “We didn’t do THAT bad.” Honestly, Toyota, third place overall is not that good either, especially for a company known for it’s reliability.

Toyota Statement In Response To Consumer Reports’ 2007 Car Reliability Survey

“Torrance, CA- Toyota, Lexus and Scion models collectively led the industry with the greatest number of models, 17, ranked “Most Reliable” in this year’s Consumer Reports Reliability Survey. With dozens of models from three dozen makes vying for a spot on the magazine’s “Most Reliable” list, only 39 were chosen. Toyota, Lexus and Scion models accounted for 44 percent of the list.

Toyota, Lexus and Scion earned three of the top six places among most reliable makes. Collectively they ranked third place in reliability among all automakers.

“Over all, this survey reflects well on our products,” said Toyota Motor Sales Executive Vice President Jim Lentz. “However, we’re taking measures every day to continue to sharpen quality and enhance customer satisfaction.”

Toyota Motor Sales (TMS), U.S.A., Inc. is the marketing, sales, distribution and customer service arm of Toyota, Lexus and Scion in the United States, marketing products and services through a network of over 1,400 Toyota, Lexus and Scion dealers in 49 states. Established in 1957, TMS and its subsidiaries also are involved in distribution logistics, motorsports, and research and development.”


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